What We Collect and Why We Use It
We collect the information you give us when you open an account — your name, contact details, and the wallet identifiers tied to bKash, Nagad or Rocket when you make a deposit or withdrawal. We also log device and session data automatically: IP address, browser type,
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and the pages you visit inside the lobby. This helps us detect unusual login attempts and keep your account secure. Payment data is handled only to process transactions. We do not store your full bKash PIN or Nagad wallet password — those stay inside your own
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wallet app. What we hold is the transaction reference and the amount, so our cashier team can match your deposit if something needs checking. We may share data with payment processors, identity verification services, and fraud-prevention partners where that is required to run the account. We
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do not sell your personal data to advertisers. Retention periods depend on the transaction type and any applicable local legal obligation. Use of our platform and availability of services depends on your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.